To begin, choose the desired items and determine the preferred frequency of receiving them. Our subscription plan covers a period of 6 months, with deliveries scheduled monthly. Next, include the selected products in your cart. Lastly, input your shipping and billing information. There you have it! Your feminine care routine has become more convenient than ever before!

Indeed, your subscription will be automatically renewed in accordance with your initial preferences. The delivery of your subscription will occur on the 15th of each month. Nevertheless, if you wish to modify the delivery date, please feel free to contact us via email at okolaholdings@gmail.com.

We apologize for the inconvenience, but it is currently not possible to modify your subscription. However, if you wish to cancel your subscription, please don't hesitate to email us at okolaholdings@gmail.com. We are eager to assist you!

We process and ship out orders daily. Once your product has been shipped, you will receive a shipping confirmation email along with a tracking number to the email address linked to your subscription.

Our products are carefully packaged and securely sealed to protect them from both moisture and unwanted handling.

We sincerely apologize if your package arrived damaged. Although we have limited control over the handling of our shipments once they leave our fulfillment center, we rely on our shipping carrier to ensure a successful delivery. It is disheartening for us to hear when this expectation is not met, and we will promptly inform our courier's representative to address this issue. Please contact us here, and we will promptly assist you.

Regrettably, we are unable to accept returns for delivered orders due to the nature of our products. However, if you are dissatisfied with our product and would like to provide feedback for potential improvements, please don't hesitate to send it to okolaholdings@gmail.com.